Q: How can I get a copy of my last statement?
A: Please contact the pension administrator by emailing MSBApension@ellement.ca or by phone at 431.814.6722 (431.814.MSBA) or 877.355.6722 (877.355.MSBA).
Q: When will my statement be ready and how will I get it?
A: Annual statements are typically ready between mid-March and mid-April. Statements will be distributed to active members through their division payroll office. Deferred members will have their statements mailed.
Q: I need to update my mailing address. How do I do that?
A: You can get copies of the form from your payroll department at your school division office, or by emailing MSBApension@ellement.ca.
Q: I would like to speak to someone at Ellement Consulting Group LP with respect to my pension as I'm thinking of retiring.
A: Contact Ellement at: 431.814.6722 (431.814.MSBA) or 877.355.6722 (877.355.MSBA).
Q: I have recently separated from my spouse. How do I update my beneficiary?
A: You can contact your division office for a Change in Declaration of Spouse and Change of Beneficiary form, which will be forwarded to Ellement.
Q: I have recently separated from my spouse. I need to find out the balance in my pension account.
A: If you are part of a marriage and /or common-law break-up please contact the Ellement Consulting Group LP office directly at 431.814.6722 (431.814.MSBA) or 877.355.6722 (877.355.MSBA). Once you do this, you and your former spouse/common-law partner will be advised, in writing, of the pension credits subject to sharing.
Q: I would like to change my beneficiary, how can I go about doing that?
A: You can contact your division office for a Change in Beneficiary form which will be forwarded to Ellement Consulting Group LP.
Q: Can I withdraw/transfer my account prior to terminating?
A: If you are under 65, then you are not allowed to withdraw your account prior to terminating. If you are over 65, you may elect to cease being a member of the Plan and start retirement income. Please seek retirement advice before pursuing this option.
Q: Can I unlock my account balance?
A: Your pension account is locked-in unless, at termination, your total account balance is less than 20% of the Year's Maximum Pensionable Earnings (YMPE) in the year of termination. Account balances can also be unlocked for Non-residents of Canada or in cases of shortened life expectancy. Please contact the pension administrator at Ellement Consulting Group LP by phone at 431.814.6722 (431.814.MSBA) or 877.355.6722 (877.355.MSBA) for more information.
Q: What is the interest rate?
A: Refer to interest rate information under the Rates tab on this website.